WHISPERKOOL SUPPORT

Whisperkool Appliance Repair

We have a proven track record of not just meeting but exceeding our client’s expectations; all the while offering an unmatched customer service experience.

Unmatched Appliance Repair Services

Schedule Your Service

Are you ready to schedule your service? Uptown Appliance Repair diligently assesses needs to match customers with the ideal technician. After you reach out, you can expect us to connect with you as soon as possible. During business hours we respond within the hour. We’re here to help you find the best technician!

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Whisperkool

Purchasing major appliances can be a pretty exciting experience, especially when it's a new refrigerator. And from choosing a brand that oﬀers the features you need to explore designs you prefer, the appliance shopping process can take weeks or even months — depending on your desires. Needless to say, purchas- ing an appliance is a considerable investment. And for those who prefer quick shopping experiences, the time, eﬀort, and cct combined is daunting.

If you ﬁnd yourself somewhere in this process, you're not alone. We at Uptown Appliance Repair Have over 40 years of supporting appliance investments. We ofen encounter customers who bought their dream fridge only to discover that poor maintenance and proper appliance repair is needed.

Whisperkool SUPPORT

Whisperkool FAQs

We hope this troubleshooting guide below will help answer the most common problems regarding your appliance. If the problem persists, please do not hesitate to call us at (281) 758-9978 to further troubleshoot, or to arrange for one of our specialized technicians to resolve any problems.

My refrigerator is not keeping temperature and makes a ‘beeping’ alarm sound. What could cause this issue?

Unfortunately, the main reason for a beeping alarm is a failing main control board assembly. For a control board replacement and assembly by a qualiﬁed technician, please call us at (281) 758-9978 to schedule an appointment.

My wine cellar has a block of ice near the cooling unit. What could cause this problem?

Wine cellars are not designed to have a block of ice near the cooling unit. Possible causes are:

Defrost failure
Refrigerant leak
Thermostat/temperature control failure
Compressor failure
Evaporator fan failure
Condenser fan failure

What is the ideal set point temperature for my wine cellar?

We recommend setting your wine cellar to 55 degrees Fahrenheit.

My wine cooler is leaking water, is this normal?

No! Cellar units do not create water. If your wine cooling unit is dripping, the water is excess condensate which can only be caused by a leak in the wine cellar. If this happens, please do the following:

Find and close any air leaks in the wine cellar, and ensure the cellar door is sealing well

Frequent opening and closing of the door will allow warm, moist air to enter the cellar, and may lead to excess condensation. Try to limit the amount of time that the cellar door is open during humid conditions.

Raise the Minimum Set Point of the cooling unit to 58 degrees or above.

Check the seal at the top of the cabinet to make sure there aren’t any gaps where air could infiltrate into the cabinet.

Check the evaporator drain, the drain may be blocked or broken causing the leak.