We have a proven track record of not just meeting but exceeding our client’s expectations; all the while offering an unmatched customer service experience.

Unmatched Appliance Repair Services

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Are you ready to schedule your service? Uptown Appliance Repair diligently assesses needs to match customers with the ideal technician. After you reach out, you can expect us to connect with you as soon as possible. During business hours we respond within the hour. We’re here to help you find the best technician!

At Uptown Appliance Repair, we continuously work with Viking to ensure we have the most up-to-date tools and knowledge to repair, service, and prolong the life of your investment. As a strong believer in continuous improvement, we strive to exceed your Viking repair and servicing needs.
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We hope this troubleshooting guide below will help answer the most common problems regarding your appliance. If the problem persists, please do not hesitate to call us at (281) 758-9978 to further troubleshoot, or to arrange for one of our specialized technicians to resolve any problems.

My Viking dishwasher is not draining water. What could cause this issue?

Please make sure that nothing is blocked inside the dishwasher. Also, please make sure that the drain line is not kinked or blocked.

The drain motor may have failed. If this is the case, please contact us at (281) 758-9978 to schedule an appointment for service. This service should only be performed by a qualified technician.

Please ensure that nothing is blocking the soap dispenser. If the soap dispenser is clear of any blockages, the dispenser may need replacing.

Please ensure the dishwasher pan is not flooded. Your Viking dishwasher may be overfilling, if it is over filling, please power the unit off and contact us for service at (281) 758-9978.

Yes! Each Viking repair is backed by our exclusive 2-year parts and labor warranty.

Gas ovens have igniters that ignite the gas. This is the main culprit for non-heating Viking gas ovens.

Viking electric ovens have electric heating elements that may fail. Please call us at (281) 758-9978 if your oven is not heating properly and you suspect the heating elements may be the issue.

Please make sure that the breaker is not tripped as some breakers are equipped with “dual breakers.” If one trips, your Viking oven will not heat.

Excess corrosion or grease can cause the clicking issue. Please make sure the burners are clean.

The clicking sound can also be caused by a defective electronic ignition module assembly or wiring shortage. This requires more technical expertise and experience. Please call us at (281) 758-9978 to schedule an appointment for service.

Worn door hinges are the #1 reason why Viking oven doors don’t close properly. Replacing the door hinges is a simple task, but we recommend calling a qualified servicer to perform this service. Please call us at (281) 758-9978 to schedule an appointment for service.

Yes, please power it off for 15 minutes as this will reset the unit and may start cooling again!

Your refrigerator has noticed it is not reaching its temperature parameters during a given period. This cooling issue may be a cause for a non-working cooling fan (condenser or evaporator cooling fan), a defective compressor, or a refrigerant inefficiency. We strongly recommend calling us to schedule an appointment for preventive maintenance.

Please make sure that the water filter is not restricted. A restricted water filter will cause the dispenser to stop working.

Please make sure that the inlet water line is not frozen over. This is a common occurrence with Viking refrigerators.

Viking refrigerators are equipped with an electronic water valve that feeds the refrigerator with water. This electronic water valve fails over time and use. Please call us at (281) 758-9978 If you would like to schedule an appointment for service.

The ice dispenser may be blocked by excessive ice.

The ice dispenser is powered by an electric motor. This motor can fail over time due to corrosion build-up.

The electronic control panel can have a shortage. If the control panel is shorted, the dispenser will no longer dispense ice.

Yes, try resetting the breaker to the oven, sometimes resetting the breakers may reboot the electronic control board and it may work again. If after resetting it, it still does not fix the issue, please contact us, it may require service. Please contact us at 281-758-9978.