We have a proven track record of not just meeting but exceeding our client’s expectations; all the while offering an unmatched customer service experience.

Unmatched Appliance Repair Services

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Are you ready to schedule your service? Uptown Appliance Repair diligently assesses needs to match customers with the ideal technician. After you reach out, you can expect us to connect with you as soon as possible. During business hours we respond within the hour. We’re here to help you find the best technician!

At Uptown Appliance Repair, we continuously work with DCS to ensure we have the most up-to-date tools and knowledge to repair, service, and prolong the life of your investment. As a strong believer in continuous improvement, we strive to exceed your DCS repair and servicing needs.
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We hope this troubleshooting guide below will help answer the most common problems regarding your appliance. If the problem persists, please do not hesitate to call us at (281) 758-9978 to further troubleshoot, or to arrange for one of our specialized technicians to resolve any problems.

My DCS grill won't ignite, what could be the issue?

If you have a full gas tank but you’re not receiving any to your grill, you might have yourself a gas line leak. Take the following steps to check if you have a natural gas leak:

  • Close the bypass valve on the tank.
  • Ensure the valves are closed and all knobs are turned “off.”
  • Connect the hose back to the tank and wait a few minutes.
  • Open the valve on the tank.
  • With some soapy water, spray into the regulator hose and the connections to both the burners and tank. If the soap begins to bubble, you have a leak.
  • If there are no leaks, turn the grill on as usual.
  • If there is a leak, it’s time to buy a new regulator.

We do not offer cleaning services, however if your unit appears to be functioning strangely, we would be happy to take a look at it.

Probably the most common problem people face with the gas grill regulators, low temperature on your grill is caused by small flames. Regulators tend to get sticky. When they do so, they limit the amount of vapor feeding your burners and won’t give you the desired grilling temperature.

To fix this, you’re going to have to release the pressure on the regulator and reset it, aka “burping” your gas tank.

Take the following solution steps:

  • Turn off the gas tank and open the lid of the burner.
  • Disconnect the gas hose from the gas tank.
  • Including the side burner, turn all control levels to high and wait for 2 minutes.
  • Turn off the burner’s bypass valve.
  • Connect the gas hose back to the tank.
  • Turn your gas tank on slowly.
  • Light the gas grill as you usually would.