Additionally, paste this code immediately after the opening tag:
Uptown Appliance Repair

Wine Cellar

We have a proven track record of not just meeting but exceeding our client’s expectations; all the while offering an unmatched customer service experience.

Uptown Appliance Repair

Wine Cellar

At Uptown Appliance Repair, we continuously work with Wine Cellar to ensure we have the most up-to-date tools and knowledge to repair, service, and prolong the life of your investment. As a strong believer in continuous improvement, we strive to exceed your Wine Cellar repair and servicing needs.

Wine Cellar Support


We hope this troubleshooting guide below will help answer the most common problems in regards to your appliance. If the problem persists, please do not hesitate to call us at (281) 758-9978 to further troubleshoot, or to arrange one of our specialized technicians to resolve any problems.

  • My wine cellar is not keeping proper temperature, what could cause this issue?


    It could be due to one of the following: 

    1. Is the unit in the on position?
    2. Is the breaker tripped?
    3. Is the outside unit coming on?
    4. Compressor failure.
    5. Evaporator fan failure.
    6. Condenser fan failure.
    7. Low refrigerant level.
  • What is the ideal set point temperature for my wine cellar?


    We recommend setting your wine cellar to 55 degrees Fahrenheit.

  • Do you offer a warranty on your repair service?


    We offer a 2-year warranty on every repair service.

    We offer a 5-year warranty on every new wine cellar system installation.

  • My wine cooler is leaking water, is this normal?


    No! Cellar units do not create water. If your wine cooling unit is dripping, the water is excess condensate which can only be caused by a leak in the wine cellar. If this happens, please do the following:

    Find and close any air leaks in the wine cellar, and ensure the cellar door is sealing well.

    Frequent opening and closing of the door will allow warm, moist air to enter the cellar, and may lead to excess condensation. Try to limit the amount of time that the cellar door is open during humid conditions.

    Raise the Minimum Set Point of the cooling unit to 58 degrees or above.

    Check the seal at the top of the cabinet to make sure there aren't any gaps where air could infiltrate into the cabinet.

    Check the evaporator drain, the drain may be blocked or broken causing the leak.

  • My wine cooler has a block of ice near the cooling unit. What could cause this problem?


    Wine cellars are not designed to have a block of ice near the cooling unit. Possible causes are:

    1. Defrost failure.
    2. Refrigerant leak.
    3. Thermostat/temperature control failure.
    4. Compressor failure.
    5. Evaporator fan failure.
    6. Condenser fan failure.
  • What brands do you service?


    We service all major wine cellar brands including CellarCool, Breezeaire, CellarPro, WhisperKool, Eurocave, Wine-Mate, and Wine Enthusiast.

    When SERVICE is displayed, it may be necessary for you to contact our service line. However, before doing so, turn the wall control OFF. You will notice a number flashing at the bottom of the screen. This number indicates the reason for requiring service. Please write this number down, then push the button to turn the cooler back on. If after a short time SERVICE is again shown on the display, turn the wall control OFF and check if the flashing number is the same. If it is the same, check the following possible problems.

    If ‘02’ is displayed

    Check that the power supply to the cooler is turned on.

    If ‘04’ is displayed

    If your cooler is fitted with a drain valve, check the drain for blockage. If this does not remove the error code, please contact our service line at 281-758-9978 for service.


Schedule Your Service

Are you ready to schedule your service? Uptown Appliance Repair diligently assesses needs to match customers with the ideal technician. After you reach out, you can expect us to connect with you as soon as possible. During business hours we respond within the hour. We’re here to help you find the best technician!

Please verify that you are not a robot!