Wine Cellar

It could be due to one of the following: 

1. Is the unit in the on position?
2. Is the breaker tripped?
3. Is the outside unit coming on?
4. Compressor failure.
5. Evaporator fan failure.
6. Condenser fan failure.
7. Low refrigerant level.

We recommend setting your wine cellar to 55 degrees Fahrenheit.

We offer a 2-year warranty on every repair service.

We offer a 5-year warranty on every new wine cellar system installation.

No! Cellar units do not create water. If your wine cooling unit is dripping, the water is excess condensate which can only be caused by a leak in the wine cellar. If this happens, please do the following:

Find and close any air leaks in the wine cellar, and ensure the cellar door is sealing well.

Frequent opening and closing of the door will allow warm, moist air to enter the cellar, and may lead to excess condensation. Try to limit the amount of time that the cellar door is open during humid conditions.

Raise the Minimum Set Point of the cooling unit to 58 degrees or above.

Check the seal at the top of the cabinet to make sure there aren't any gaps where air could infiltrate into the cabinet.

Check the evaporator drain, the drain may be blocked or broken causing the leak.

Wine cellars are not designed to have a block of ice near the cooling unit. Possible causes are:

1. Defrost failure.
2. Refrigerant leak.
3. Thermostat/temperature control failure.
4. Compressor failure.
5. Evaporator fan failure.
6. Condenser fan failure.

We service all major wine cellar brands including CellarCool, Breezeaire, CellarPro, WhisperKool, Eurocave, Wine-Mate, and Wine Enthusiast.

When SERVICE is displayed, it may be necessary for you to contact our service line. However, before doing so, turn the wall control OFF. You will notice a number flashing at the bottom of the screen. This number indicates the reason for requiring service. Please write this number down, then push the button to turn the cooler back on. If after a short time SERVICE is again shown on the display, turn the wall control OFF and check if the flashing number is the same. If it is the same, check the following possible problems.

If ‘02’ is displayed

Check that the power supply to the cooler is turned on.

If ‘04’ is displayed

If your cooler is fitted with a drain valve, check the drain for blockage. If this does not remove the error code, please contact our service line at 281-758-9978 for service.