Brand - Sub-Zero | Uptown Appliance Repair

UPTOWN APPLIANCE REPAIR

Sub-Zero

We have a proven track record of not just meeting but exceeding our client’s expectations; all the while offering an unmatched customer service experience.

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Are you ready to schedule your service? Uptown Appliance Repair diligently assesses needs to match customers with the ideal technician. After you reach out, you can expect us to connect with you as soon as possible. During business hours we respond within the hour. We’re here to help you find the best technician!

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Sub-Zero

At Uptown Appliance Repair, we continuously work with Subzero to ensure we have the most up-to-date tools and knowledge to repair, service, and prolong the life of your investment. As a strong believer in continuous improvement, we strive to exceed your Subzero repair and servicing needs.

SUB-ZERO SUPPORT

FAQs

We hope this troubleshooting guide below will help answer the most common problems regarding your appliance. If the problem persists, please do not hesitate to call us at (281) 758-9978 to further troubleshoot, or to arrange for one of our specialized technicians to resolve any problems.

Should I perform routine maintenance to my Sub Zero refrigerator?

Yes! We recommend routine maintenance every 3 months. Simply vacuuming your condenser will maximize performance and prolong the life of your Sub-Zero.

What does routine maintenance consist of?

You want to make sure that no dust or pet hair buildup is found on the condenser coils. Carefully clean the condenser coils using a wire brush or vacuum cleaner.

Is there an ideal temperature setting for my Sub-Zero refrigerator and freezer?

Based on the recommended setting provided by Sub-Zero, your refrigerator should be set at 37 degrees Fahrenheit while the freezer should be set at 0 degrees Fahrenheit.

The rubber gasket on the refrigerator side door is worn. Is this a serviceable part?

Yes, Sub-Zero offers replacement gaskets for both the refrigerator and freezer sides. These gaskets have an average lifespan of about 15 years.

My Sub-Zero refrigerator has stopped ice-production. Is there something I can do that will repair it?

Check to see if the freezer is cooling properly. If the freezer is not cooling properly, please check the condenser for dust or contamination.

Confirm that the ice-maker is in the on position (newer models will have the on control on the control panel while older models will have it on the ice-maker module).

Some Sub-Zero models have an internal water filtration system. Please ensure the filter is not restricted.

The ice-maker has an internal timer module which fails and stops the ice-making process. Please call us at (281) 758-9978 to schedule an appointment for service if you believe the ice-maker module is faulty.

There is an external electronic water valve that sends water. The lifespan of this part is 10-15 years. Please call us at (281) 758-9978 to schedule an appointment for service.

My Sub-Zero is leaking, what could be the issue?

A leaking fridge can be caused by a few things. To start, check to see if there are any visible cracks to the water lines. If there is no visible cracks, next check for ice build up.

If there is no visible ice buildup or cracked water lines, give us a call to have one of our technicians diagnose the unit and get it repaired asap.